Why choose complete family treatment services?

Your life has value, purpose and ambition beyond your struggle. We’ll help you discover it through treatment that’s grounded in experience, research and empathy. At CFTS, you won’t feel like “just another patient”. We take time to get to know your personal story, then apply it to a holistic, family-oriented point of view through evidence-based, culturally sensitive practices. 

Because our dually credentialed therapists have experienced addiction and trauma themselves, they’re experts at fostering a non-intimidating, tolerant environment that’s conducive to your growth. We pride ourselves on providing you with wholesome strategies you need to overcome any challenge.

You are strong, you are capable of recovery, and you are not alone. We’re here to help.


We believe maintaining a strong family foundation is an essential key to recovery. Complete Family Treatment Services is one of the few treatment centers in Nebraska that emphasizes the benefits of receiving counseling as a unit rather than an individual. You don’t have to go through this alone.


We care about your struggles because we relate to them. From trauma to addiction and beyond, our therapists provide a safe, nonjudgemental and compassionate environment where you feel understood and respected. Our staff is living proof that no obstacle is too big to overcome.


Addiction and mental illness often go hand in hand, which is why each of our therapists is dual-certified in treating both mental health and substance use disorders. We provide you with expert, in-depth treatment for issues on the surface and search for underlying ones, as well.



CFTS owner John Hall is a National Certified Counselor, a Licensed Mental Health Practitioner a Licensed Alcohol and Drug Counselor. and a Certified Clinical Trauma Professional who thrives on helping clients discover their potential. As a former veteran who has struggled with trauma and substance use disorders, he’s equipped to help you with your addiction, co-occurring disorders and trauma. 

“My ideal client inherently knows something in their world is amiss, and they are ready to go on a journey to discover, uncover and evaluate the source of that sore spot. They have a wide-ranging set of issues, needs and goals. They want to walk with someone on the journey to a better self and improved self-efficacy. 

I came into this profession believing that we need to work through problems within the family by treating the family holistically. I have a strong addiction and substance use background, and I am a retired military veteran who understands the struggles of military families. If you’re looking for a catalyst to change your life and feel ready to step into a journey of self discovery and healing, come to us and let us help you discard the baggage of the past.”

Read John’s profile in Psychology Today here.

Sue Barrett-McClendon — MS, LIMHP, LADC

Clinical Supervisor and therapist Sue Barrett-McClendon is a Licensed Independent Mental Health Practitioner and Licensed Alcohol and Drug Counselor with a master’s degree in community counseling. She uses her over 30 years of education and personal experience with substance abuse to inspire recovery in others. 

“I am passionate about working with people who are dealing with mental health and substance use. My specialty is working with co-occurring challenges to move toward healthy living through trauma-informed care. My personal experiences in recovery have helped me better relate to clients as I help them take steps toward a more positive recovery lifestyle. 

I have a master’s degree in community counseling from the University of Nebraska- Omaha and 32 years of experience in residential and outpatient counseling settings, serving adults, adolescents and children. With a deep caring and understanding of my clients’ needs, I work tirelessly to guide them on their journey toward a shared outcome.”

Read Sue’s profile in Psychology Today here.

Willow Kovanda — MSEd, LMHP, LPC

Willow is a talented Licensed Mental Health Practitioner who specializes in families and the dynamics of the family environment. She is currently working on obtaining her Provisional  Alcohol and Drug Counselor license.  She has a tremendous work ethic when it comes to taking care of you and your needs.

Shannon Powell — MA, LMHP, LPC


Shannon Powell is a Licensed Mental Health Practitioner and Licensed Professional Counselor who thrives on helping clients discover their potential. She has a deep concern and connection to those in need.  Her background is in helping families overcome extreme adversity.  Her family experience and life experiences will benefit you and your family. 



To keep our treatment costs reasonable and affordable, we accept Medicaid as well as most major insurances. We offer a sliding fee scale, too. Just talk to us, and we’ll do everything we can to ensure you receive treatment regardless of your financial situation. Payment options include cash, check and card. 

our services

Substance Abuse
Mental Health & Mental Illness
Family Therapy & Counseling
Child Therapy & Counseling
Marriage & Couples Counseling


At Complete Family Treatment Services, we welcome any family, couple or individual in need of hope and support. We are a team of dually credentialed therapists who are passionate about treating mental health, substance use disorders and trauma. Our goal is to be the catalyst for change in your life that allows you to become whole. Several of our staff members have personal experience with addiction and trauma, so we model recovery behavior and treat each patient with compassion and understanding. 


Join our family to become part of a caring group of people that can nurture you through life’s toughest times. We show you strategic principles that move you and your family forward.

contact us


“Our experience at Complete Family Treatment Services was nothing short of phenomenal. The staff was kind, knowledgable and truly cared about our whole family. We were dealing with trauma that affected all of us, and CFTS gave us steps toward a happier future. Without their expert treatment, our family wouldn’t have healed as well as it did.”

“When I was referred to Complete Family Treatment Services for an outpatient program that was part of my probation requirements, I didn’t know it would change my life. In fact, my mentality was to show up, leave, and get it done as soon as possible. Instead, I was given values that took precedent over my addictions and a refreshed outlook on life. If you open up to these treatments, and the team who truly cares about your well being, they will turn you into the healthiest, best version of yourself.”


4600 Valley Road Ste. 425
Lincoln, NE 68510

10846 John Galt Blvd.
Omaha, NE 68137

Local: 402-325-1290
Toll-Free: 888-405-8738